You can find that almost any type business has a choice of pre-written, off-the-shelf software solutions. In five years, many tour operators have taken automation a few steps farther by acquiring software solutions that integrate the functions of separate programs into a single, comprehensive, multi-featured program. Pre-written solutions can save a great deal of time and money over custom solutions - they come pre-tested and ready to run. Except for the airlines and its central reservations systems, the travel industry has never been accused of being on the leading edge of the technology curve. Computer automation in the offices of tour operators was particularly slow to catch on. These solutions will perform all of the critical tasks required to operate a business and can generally be customized to better fit the needs of a particular business or product model. Your business solution will typically be shared by all or most of the computers on your office network. A company that provides rooms and tickets to inbound groups has different software needs than a company that sends groups and individuals to destinations around the world. These will include basic functions such as customer relations management (CRM), sales, accounting, vendor and product management and reporting, tailored for your specific industry or product.
Wednesday, May 7, 2008
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